Frequently Asked Questions
What are your business hours?
When I contact your office for assistance on a product I purchased, what information do you need from me?
How do I return a flow meter for re-calibration, warranty, or other service work?
Do I need an RMA number?
What is the turn-around time on a returned meter?
How long does it take to receive a new flow meter once I place my order?
How will my order be shipped to me?
What is your procedure on checking the calibration of a landfill gas meter in the field?
What is the calibrated gas mixture for your Landfill Gas meters?
What are the standard conditions used for landfill meters?
What temperature range are Landfill gas meters calibrated to?
What are the straight run requirements?
What is the proper installation of the 62-9 Probe Insertion Meter?
Can the 600-9 In-line flow element be mounted in a vertical line?
What do you recommend for calibration frequency?
Does moisture affect the indication of your meters?
Are the meters temperature compensated?
Does pressure affect your meters?
What are the standard calibration conditions used for your meters?
Does the mA output on remote electronics Model 926 need power?
Does the mA output on remote electronics Model 9200 need power?
Do I need to wire up both sets of 110 VAC connections to the 9200B?
How is your Modbus RS 485 output option configured?
What Pulse Output options are offered on 9500 Electronics?
What is your warranty period?
Do you offer field service for flow meter re-calibrations & trouble shooting?
Brochures
Catalog / Model # Spec Sheets
- Flow Application Questionnaire
- Product Overview Brochure
- Model # 62-9 Insertion Probe Flow Meter
- Model # 600-9 In-line Flow Meter
- Model # 600-9 Sanitary Flow Meter
- 3-A Approved Sanitary Flow Meter / Flow Switch
- Model # 62-9 FGS Flare Gas Insertion Probe Flow Meter
- Model # FS16 Flow Switch - NEW FOR 2017!
Certifications
White Papers & Application Notes
Instruction Manuals
Insertion Probe Model # 62-9
- 9500P Operations Manual
- Model 9500P Manual Prior to 2015
- Model 9500 24VDC Manual
- Model 62 Insertion Lengths
- Dual Tip Insertion Length (Model # 62-9DT)
- Retractor Drawing Instructions
- Retractor Gripper Installation
Inline Flow Meter Manuals (600-9)
Integral Menu System Instructions
- 9500P Integral Local Menu System Instructions_2016
- 9500P Integral Local Menu System Instructions_2015
Flow Switch Manual
Remote Electronic Transmitters
Wiring Diagrams
- 9500 and 9500p Wiring Diagram
- 9500P Remote Wiring Diagram
- 9200B Wiring Diagram
- 926 Condulet to Board Wiring
- Modbus Wiring Instructions
- Modbus 110 VAC Power Wiring
- Modbus 24 VDC Power Wiring
- Hart & Modbus Logic Board Diagram
Field Calibration Check